Refund policy
Refund policy
Return Policy
We want you to be completely satisfied with your coffee purchase from Blue Ridge Coffee Crafter. Please review our return policy below:
Returns for Coffee Purchases:
- We accept returns for coffee purchases within 30 days of the purchase date.
- The coffee must be unopened and in its original packaging to be eligible for a return.
- To initiate a return, email us at info@blueridgecoffeecrafters.com with your order number. Our customer service team will provide you with further instructions.
Non-Returnable Items:
- We do not accept returns for any Q Pods products. All sales of Q Pods are final.
Damaged Products:
- If your coffee arrives damaged, please contact us immediately at info@blueridgecoffeecrafters.com. Include a picture of the damaged package and your order number. We will arrange for a replacement or refund based on the situation.
Thank you for choosing Blue Ridge Coffee Crafter!