FAQs

We offer subscriptions on our BRCC Blend Collection, all of our single-origin coffees, and a decaf subscription. You can choose your preferred delivery interval every 1, 2, 3, or 4 weeks.

The BRCC Blend Collection is a monthly coffee subscription featuring a different, expertly crafted blend each month. You'll never receive the same blend two months in a row.

Each month, we handpick one of our exclusive blends and deliver it straight to your door. You can choose your preferred grind size or opt for whole beans.

Opting for a subscription offers several benefits over a one-time purchase. With a subscription, you not only ensure a steady supply of your favorite coffee without the hassle of reordering, but you also enjoy a 10% discount on every order. Subscriptions provide convenience, savings, and the peace of mind that you'll never run out of fresh coffee.

Yes! You can choose the quantity of coffee you want each month, your preferred grind size, and the start date of your subscription.

You can switch between different single-origin coffees in your subscription. Just reach out to us, and we’ll help you update your selection.

We carefully select blends to ensure they meet our high standards. However, if a blend isn’t to your liking, reach out to us, and we’ll make it right.

Log into your account on our website, where you can update your shipping address, payment method, and other details at any time.

You will be billed on the same day each month based on the date you initially subscribed. You can view your billing history in your account.

No, there’s no minimum commitment. You can cancel your subscription at any time without any penalties. Just reach out to us and we will let you cancel your subscription.

To cancel your subscription, please reach out to us directly. Our customer service team will assist you with the cancellation process.

We offer flexible subscription options with deliveries every 1, 2, 3, or 4 weeks, depending on how often you want your coffee.

To update your subscription details, please reach out to us directly. Our customer service team will help you make the necessary changes.

Currently, our products are not Kosher certified, but we are actively working on obtaining certification.

Yes, all of our products are nut-free. We ensure that no nuts are used in our products or in the facilities where they are made.

No, all of our products are dairy-free. We do not use any dairy ingredients in our products.

Yes, all of our products are vegan-friendly. We do not use any animal-derived ingredients.

We follow strict protocols to minimize cross-contamination. However, please review our packaging for specific allergen information.

Yes, all of our products are both gluten-free and dairy-free, making them suitable for those with these dietary restrictions.

We accept returns for all coffee purchases as long as they are within 30 days of the purchase date, unopened, and in their original packaging. To initiate a return, please send an email to info@blueridgecoffeecrafter.com with your order number. Our customer service team will provide further instructions.

To return a coffee, please contact our customer service team to initiate the return process. You will need to provide your order number and follow the instructions provided.

No, we can only accept returns for coffee that is unopened and still in its original packaging.

No, we do not accept returns for any of our Q Pods products. All sales for Q Pods are final.

If your coffee arrives damaged, please email us at info@blueridgecoffeecrafters.com with a picture of the damaged package and your order number. We will arrange for a replacement or refund based on the situation.