Privacy Policy
Effective Date: March 1, 2024
1. Introduction
Welcome to Blue Ridge Coffee Crafters ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.blueridgecoffeecrafters.com], make a purchase, or interact with us in other ways.
2. Information We Collect
We may collect the following types of information:
- Personal Information: When you create an account, make a purchase, or contact us, we may collect personal details such as your name, email address, phone number, shipping address, and payment information.
- Order Information: Details of your purchases, including the products you buy and your order history.
- Technical Information: Information about your device, browser, and how you interact with our website (e.g., IP address, browser type, pages visited).
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences and track your activity to improve our services.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Process Transactions: To fulfill your orders and provide you with the products and services you request.
- To Communicate with You: To send you updates about your order, respond to your inquiries, and provide customer support.
- To Improve Our Services: To analyze website usage and customer feedback to enhance our products and services.
- To Send Promotional Communications: With your consent, we may send you newsletters, special offers, and updates about our products and promotions.
4. How We Share Your Information
We may share your information in the following situations:
- With Service Providers: We may share your information with third-party service providers who assist us with payment processing, order fulfillment, and other business functions.
- For Legal Reasons: We may disclose your information if required by law, to comply with legal processes, or to protect our rights and interests.
- In Case of Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
5. We Do Not Sell Your Personal Information
We do not sell, trade, or otherwise transfer your personal information to outside parties. Your personal information is used solely for the purposes described in this Privacy Policy and is not shared with third parties for their marketing purposes.
6. Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You can request access to your personal information and request corrections or updates.
- Opt-Out: You can opt-out of receiving promotional communications by following the unsubscribe instructions in our emails or contacting us directly.
- Deletion: You can request the deletion of your personal information, subject to certain legal and contractual exceptions.
8. Cookies and Tracking Technologies
You can control cookies and tracking technologies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
9. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website with the revised effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Blue Ridge Coffee Crafters
Email: info@blueridgecoffeecrafters.com
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